Red7 Knowledgebases

red 7 communications, inc.
San Francisco, California, USA

Red7

Red7 knowledgebases are online tools for researchers, students, marketers and others who routinely gather online (web) references and want to organize them to suit their group's needs - rather than wading thru search engine results over and over again. You can also "subscribe" your knowledgebase to email lists, and it will index and organize the incoming email. Everything runs on the Red7 server and no software is required on your computer. It's designed for individuals and for small workgroups of up to a dozen people. Each knowledgebase is private and available only to its subscribers. It's an online tool - for use by people who frequently use online information tools such as search engines.

The system can be used in many contexts:

Research groups;
Product development;
Customer service;
Making your web site searchable;
Supporting communities of practice;
Monitoring an email feed and notifying group member when important information arrives;
Anywhere you need the ability to maintain a flexible list of web pages and search the contents of all of the pages.

Each workgroup defines the topics of interest, sets their own rules for what to add, and then adds web pages to their private knowledgebase.

An example: How a knowledgebase supports an R&D workgroup
(Click this system flow diagram to see an enlarged version.)

Adding web pages to the knowledgebase is just "browse-and-click." And we mean a single click. A quick drag-and-drop addition to your web browser's links makes this possible. No plug-ins and no add-on software.

And your knowledgebase can be searched directly from your browser's links or from a separate page (where you can do much more than search.) And this search capability can be added to your own (or your company's) web site.

The knowledgebase also has a function called an intelligent agent. Agents can perform periodic searches of the knowledgebase and alert group members (or individuals) when there are significant changes.

Besides being able to alert you by email, the knowledgebase also reads incoming email. You can subscribe to email lists (such as Yahoo Groups) and the knowledgebase will read all incoming messages, indexing them so they can be searched, and agents can alert you when something of interest arrives.

Setting up a knowledgebase is painless - our administrator does the setup for each workgroup. Contact us by email for details. The system is in beta testing now with a group of experts who work in the fields in which we're collecting information. The purpose of the test is to work out kinks in the system, not necessarily to gather the best possible links, but everyone we've demo'd the system to has found articles of interest on their first search. Documentation is available online - you might start with this one-page PDF description.

When you create a Red7 knowledgebase, you can add a Search box to your own web site, so guests can search your knowledgebase.